Why Choose Us
Why Choose Us
Locally owned and operating in Christiansburg VA since 2014, Do It Right Cleaning provides you with the best of both worlds. While large enough to be able to provide for all aspects of your facility service needs- from window cleaning, daily porter and nightly janitorial services to floor maintenance for most types of surfaces, plus all the special periodic & fine detailing tasks you require—we are small enough to remain flexible in meeting the needs of our clientele. We understand the unique requirements of our local business environment, maintain strict adherence to all levels of office cleaning quality control, and have an employee screening, training, compensation, incentive & benefit plan that makes the difference between “good” and “great”.
Do It Right Cleaning specializes in providing customized, “full service” cleaning services for the most discriminating clientele. If your desire is to have the highest quality janitorial service, attention to detail, customer oriented and pro-active quality assurance programs, contact us today. If you require expert, uniformed precision in office cleaning, with a comprehensive, measured and managed plan for success and want to partner with a company who can cater to your firm’s individual and dynamic needs, look no further!
“It is unwise to pay too much, but it is worse to pay too little. When you pay too little, you lose a little money-that is all. When you pay too little, you sometimes lose it all because the thing you bought was incapable of doing the thing it was bought to do. When you deal with the lowest bidder it is well to add a little for the risk you run and if you will do that you will have enough to pay for something better” John Ruskin- British author 1819-1900
Do It Right Cleaning LLC provides award-winning Commercial & Residential Cleaning Service to all of our clients!
Maintaining standards for Southwest VA’s leading businesses requires a high level of professional commitment. Without goals, and a plan for achieving them, the right results are hard to realize. Do It Right Cleaning has a proactive plan to guarantee you a meticulously clean and well maintained building…
First, We Set Goals Together – Our approach is to sit down with you to determine what your specific janitorial needs are. All of our services are “custom” to each client’s specific desires. There is no “boilerplate” for what we do and how we do it. We cater to your needs. Then, as your cleaning service needs change, we’re with you to adjust and improve along the way. We’ll make sure your level of satisfaction stays consistently high.
Our Proposal Becomes Our Action Plan – Our team closely examines your facility and factors all its recommendations and costs into a detailed cleaning service proposal, for your approval. Located in Christiansburg VA, senior management is always available to you.
Then We Hit the Ground Running – Experienced Do It Right Cleaning staff are assigned to your facility and intimately briefed on your specific commercial and/or residential cleaning requirements. We take extra care to make sure that what you specified is what we provide and that nothing is “lost in translation” from proposal to work product.
Along the Way We Measure Our Results – Just as any top performer must, we regularly measure our actual performance with quantifiable quality control checklists using our exclusive, state-of-the-art measurement tools and incentive based compensation. These tools keep us on task and on target and guarantee you the top quality janitorial service you require.
Security Is Job #1 — We have carefully designed and executed processes for tracking and monitoring security, locations, keys and access, and make sure your facility is safe, locked and secured when entering, cleaning and leaving your premises. Rigorous pre-hire screening and background investigations assist us in maintaining your facility’s security. We also perform drug testing.
We Know Restrooms – Our highly trained crews and first rate commercial cleaning products and processes all combine to attack bacteria and destroy it where it breeds. We avoid cross contamination within our commercial cleaning training and systems. We pay special attention to high touch areas such as faucets, towel dispensers, flush handles and push plates so that nothing is left to chance.
We Fight Cross Contamination – Frequent changing of color coded cloths and mops stop the spread of germs and eliminate cross contamination. This helps keep bathrooms, offices and break rooms free of bacteria that cause illness and missed work days.
We Improve Air Quality – Our multi- filter vacuums remove dirt to .4 microns (HEPA quality) and keep it out of the air quietly and more efficiently.
We Work Cleaner – In high traffic, high touch environments (like break rooms) it is important to use environmentally effective cleaning products and equipment. We purchase only the highest quality cleaning solutions and machinery designed for commercial usage in appropriate environments. Our processes exceed OSHA requirements.
We Know Carpet & Floors – Our multiple cleaning processes and proactive carpet and hard floor care program work jointly to keep carpets and floors fresh, clean and germ free, reflecting well on you.
We Go Beyond Cleaning – Our crews are trained to observe and report on any aspect of your property that may need your attention.
We Know the Importance of Regular Inspections – Our “ one – two punch” of inspections and site supervision deliver seamless, consistent and high quality cleaning services.
“It is unwise to pay too much, but it is worse to pay too little. When you pay too little, you lose a little money-that is all. When you pay too little, you sometimes lose it all because the thing you bought was incapable of doing the thing it was bought to do. When you deal with the lowest bidder it is well to add a little for the risk you run and if you will do that you will have enough to pay for something better” John Ruskin – British author 1819-1900
What is Green Cleaning?
Green Cleaning refers to using cleaning methods and products with environmentally friendly ingredients and procedures which are designed to preserve human health and environmental quality. Green cleaning techniques and products avoid the use of products which contain toxic chemicals, some of which emit volatile organic compounds causing respiratory, dermatological and other conditions.
Green cleaning can also describe the way residential and industrial cleaning products are manufactured, packaged and distributed. If the manufacturing process is environmentally friendly and the products are biodegradable, then the term “green” or “eco-friendly” may apply.
Do It Right uses only certified ecological friendly cleaning chemicals. These products do not have the harsh chemical or chlorine smells which last for hours, but are just effective at cleaning.
STAFFING IS KEY TO PROVIDING HIGH QUALITY OFFICE CLEANING SERVICES
Prospective employees must be able to meet the Department of Justice I-9 requirements. This means they are legally authorized to work in this country, and can provide proof of their identity. However, with the increasing problems posed by forged documents and identity theft, we take the additional step of verifying the accuracy of the information with the Federal Government (we use E-Verify). Management level review of the following verifications is required before new employees can begin work:
- Previous employment verification
- Educational history verification
- Reference checks
- Identity verification
- Driver’s license verification and record check
- Criminal background check
- Worker’s Compensation claims history
We conduct pre-hire background investigations on all applicants and also perform 5 panel drug screening.
It is the policy of Do It Right Cleaning to hire people who can communicate in English. Because clear, consistent communication is key to our effectiveness, this means not just people who can speak or understand, but also can read and write in English. We rely on electronic communications (smart phones, emails, and text messages) to reduce our use of paper and ink.
Do It Right only hires employees with prior (professional) janitorial experience. This experience is supplemented with our own (20 point) in-house training program covering topics such as OSHA, SDS/Safety and bio hazards, confidentiality policies, the latest in green cleaning technologies, and equipment as well as our internal systems/processes that ensure contract deliverables are measured and met or exceeded at all levels. Our pre-assignment education also includes industry specific training and procedures from the Centers for Disease Control (CDC) and the Homeland Security Department.
We promote our best existing employees into our new accounts, and transition new-hires into stable existing accounts. This allows us to promote from within our organization, provide proven performers for our new clients, and provide upward mobility at all levels of staffing.
Because how you do anything, is how you do everything!
- To provide unparalleled customer service, with personal & dynamic attention to detail
- High quality work, technical expertise and integrity in all our pursuits
- A reasonable price; being neither the lowest or the highest
- A work environment that contributes to the betterment of our employees lives
- To have a positive impact in our community through safety, diversity, sustainability
and philanthropic initiatives
- The continuing and sustained growth necessary to meet our objectives
CUSTOMER’S BILL OF RIGHTS
- To receive fair value for their money
- Service that is responsive to their individual and changing needs
- Courteous, consistent, dependable and trustworthy employees
- To have prompt attention to service requests
- To be valued as a customer
EMPLOYEE’S BILL OF RIGHTS
- To receive clear communications regarding job expectations
- To be treated fairly and consistently at all times
- To be fully compensated for their efforts
- To be allowed time off for personal pursuits
- To work in a pleasing, cheerful, and safe environment
- To be respected as a human being
COMPANY BILL OF RIGHTS
- To receive a fair and honest day’s work for wages paid
- To earn a profitable fee for our services
- To receive our employee’s best efforts
- To be able to depend upon the commitments of its employees and customers
930 Cambria St.
Christiansburg, VA 24073